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Return Policy

Arcadia offers a (15) day money-back guarantee. However, personalized items are non-refundable.


For damaged items, please contact us immediately for assistance. To be able to assess a damage claim correctly we require images of the damaged parcel and packaging so we can assess the cause of the damage.


Unopened/unused products within 15 days of purchase. Used products provided they are within 15 days and less than 30% have been used.

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