Return Policy

Arcadia offers a (15) day money-back guarantee. However, products such as customized items are non-refundable.

For damaged items, please contact us immediately for assistance. To be able to assess a damage claim correctly we require images of the damaged parcel and packaging so we can assess the cause of the damage.

Unused/Unopened product within 15 days of purchase.

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Used products providing it's within the 15 days and less than 30% has been used.